LaneLink

Legal

Privacy policy

Last updated: May 2026

LaneLink Services ("LaneLink", "we") provides software-as-a-service for swimming clubs. This page explains what personal data we collect, how we use it, and the rights you have under the UK GDPR.

Data we collect

  • Account data: name, email, password hash, organisation membership, role.
  • Club data: club name, logo, governing-body code, swim results, attendance, payment records you choose to enter.
  • Billing data: handled by Stripe — we store your Stripe customer / subscription IDs only.
  • Operational logs: minimal request logs (IP, page, timestamp) for security and debugging, retained for 30 days.

How we use it

We use the data to run the service: authenticate you, scope your access to your club, send transactional email (invites, password resets, payment receipts), and process subscription billing through Stripe. We do not sell data, and we do not use it for advertising.

Processors we use

  • Vercel — hosting
  • Neon — database
  • Stripe — payments
  • Resend — transactional email

Your rights

You can request a copy of your data, correct it, or have it deleted at any time by emailing hello@lanelinkservices.co.uk.

This is a working draft pending full legal review. If you have questions about how we handle your club's data, get in touch.